Customereye

Golden Insurance

Finance & Insurancewww.goldeninsurance.co.nz

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 33 days (about 184 per month). Busiest month: 68% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

68/100
Short observation window (33 days)
−3.3 vs. last month4.88 ★ average rating · 200 reviews
68/100 from 200 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 68% of the reviews.

Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.2%, over 1,998 ranked companies · benchmark 5 Oct 2026

Score

68.3

Industry average 62.9

5.4 above average

Rating

4.88

Industry average 4.27

0.61 above average

Reply rate

—

Industry average 49.2%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#778of 1998 ranked in Finance & Insurance
Top 39% · Upper Half
#1 (best)#1998 (worst)
#776Peer
#777Peer
#778This company
#779Peer
#780Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering September 2026 — 136 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Onboarding
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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