MMOGA

Gaming & Esports • United Statesmmoga.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

+26.7 vs. last month4.48 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#216of 259

Top 83% · Bottom Tier

#1 (best)#259 (worst)

#214Peer

#215Peer

#216This company

#217Peer

#218Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 32% negative

66%

positive

Positive66%
Neutral2%
Negative32%

Sentiment Balance

Covering November 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

20.2%

Delivery Shipping

13.0%

Pricing

13.0%

Customer Support

11.4%

Loyalty

10.9%

Most feedback concerns Response Speed.

The most common complaint theme is Problem Resolution, making up 6.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH64/100

64/100

signal score

•Built from a negative-review share of 45.3% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

82.2%

4★

4.8%

3★

2.0%

2★

0.8%

1★

10.2%

Based on 600 analyzed reviews. Sentiment is slipping: 52.9% of reviews in the last three months were positive, compared with 83.3% in the three months before that.

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