Based on public reviews and response behavior.
100 reviews over 365 days (about 8.3 per month). Busiest month: 16% of reviews. Languages: en 84%, unknown 12%, es 2%.
Gaming & Esports average: score 59.9, rating 4.24 stars, reply rate 26.9%, over 816 ranked companies · benchmark 30 Oct 2026
Score
45.5
Industry average 59.9
14.4 below average
Rating
2.15
Industry average 4.24
2.09 below average
Reply rate
—
Industry average 26.9%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
33% of reviews positive, 63% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 816 ranked companies in Gaming & Esports (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.332 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 45.5 sits in the bottom quarter of about 800 ranked Gaming & Esports companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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