Kurrenzy

Gaming & Esports • United Stateskurrenzy.net

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

+8.4 vs. last month4.27 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#186of 259

Top 72% · Mid Pack

#1 (best)#259 (worst)

#184Peer

#185Peer

#186This company

#187Peer

#188Peer

Overall Customer Sentiment

Mid Pack

72% of reviews positive, 26% negative

72%

positive

Positive72%
Neutral3%
Negative26%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

18.8%

Response Speed

14.5%

Product Quality

14.5%

Loyalty

14.2%

Delivery Shipping

12.5%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 7.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH57/100

57/100

signal score

•Built from a negative-review share of 33.7% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

73.5%

4★

7.3%

3★

4.3%

2★

2.3%

1★

12.5%

Based on 600 analyzed reviews. Sentiment is slipping: 26.7% of reviews in the last three months were positive, compared with 61.8% in the three months before that.

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