Customereye

Miracle Mods

Gaming & Esports • United Statesmiraclemods.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
−13.6 vs. last month4.75 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#161of 259
Top 62% · Mid Pack
#1 (best)#259 (worst)
#159Peer
#160Peer
#161This company
#162Peer
#163Peer

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
21.1%
Response Speed
15.0%
Customer Support
13.9%
Product Quality
13.1%
Delivery Shipping
10.7%

Most feedback concerns Loyalty.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100
53/100
signal score
  • Built from a negative-review share of 35.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.0%
4
3.2%
3
0.3%
2
0.7%
1
4.8%

Based on 600 analyzed reviews. Sentiment is slipping: 75.7% of reviews in the last three months were positive, compared with 91.9% in the three months before that.

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