Customereye

MFB

Lending & Consumer Financemfbrokers.co.uk

Review data last updated .

Based on public reviews and response behavior.

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166 reviews over 412 days (about 12 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

80/100
−26.2 vs. last month4.98 ★ average rating · 166 reviews
80/100 from 166 reviews over 13 months, moderate confidence.

Lending & Consumer Finance average: score 65.4, rating 4.43 stars, reply rate 49.6%, over 1,138 ranked companies · benchmark 5 Oct 2026

Score

80.0

Industry average 65.4

14.6 above average

Rating

4.98

Industry average 4.43

0.55 above average

Reply rate

—

Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#182of 1138 ranked in Lending & Consumer Finance
Top 16% · Top Tier
#1 (best)#1138 (worst)
#180Peer
#181Peer
#182This company
#183Peer
#184Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative5%

Sentiment Balance

Covering September 2026 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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