Customereye

Midland Credit Ltd

Lending & Consumer Financewww.midlandcredit.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 181 days (about 34 per month). Busiest month: 22% of reviews. Languages: en 100%.

Overall Score

92/100
+4.0 vs. last month4.94 ★ average rating · 200 reviews
92/100 from 200 reviews over 7 months, moderate confidence.

Lending & Consumer Finance average: score 64.8, rating 4.42 stars, reply rate 49.4%, over 1,065 ranked companies · benchmark 4 Oct 2026

Score

92.0

Industry average 64.8

27.2 above average

Rating

4.94

Industry average 4.42

0.52 above average

Reply rate

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Industry average 49.4%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#34of 1065 ranked in Lending & Consumer Finance
Top 3% · Top Tier
#1 (best)#1065 (worst)
#32Peer
#33Peer
#34This company
#35Peer
#36Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering September 2026 — 18 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 11% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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