Based on public reviews and response behavior.
199 reviews over 59 days (about 103 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 93%, de 4%, fr 1%.
Tech & Electronics average: score 60.0, rating 4.24 stars, reply rate 29.4%, over 796 ranked companies · benchmark 7 Oct 2026
Score
67.9
Industry average 60.0
7.9 above average
Rating
4.65
Industry average 4.24
0.41 above average
Reply rate
—
Industry average 29.4%
not measured
Among ranked Tech & Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 19% negative
Covering September 2026 — 50 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 16% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 199 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 796 ranked companies in Tech & Electronics (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 77% of reviews against an industry average of 29%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 161 mentions with a sentiment score of 85.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99