Customereye

Velvet Caviar

Tech & Electronicsvelvetcaviar.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 197 days (about 15 per month). Busiest month: 18% of reviews. Languages: en 99%, de 1%.

Overall Score

86/100
−2.2 vs. last month3.99 ★ average rating · 100 reviews
86/100 from 100 reviews over 7 months, moderate confidence.

Tech & Electronics average: score 60.0, rating 4.24 stars, reply rate 29.6%, over 764 ranked companies · benchmark 6 Oct 2026

Score

86.0

Industry average 60.0

26.0 above average

Rating

3.99

Industry average 4.24

0.25 below average

Reply rate

—

Industry average 29.6%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#38of 764 ranked in Tech & Electronics
Top 5% · Top Tier
#1 (best)#764 (worst)
#36Peer
#37Peer
#38This company
#39Peer
#40Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering September 2026 — 15 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 27% negative and 7% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Communication
Hidden
Delivery Shipping
Hidden
Product Quality
Hidden
Pricing
Hidden
Value For Money
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Tech & Electronics