Customereye

OTIC

Tech & Electronicsotic-audio.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 687 days (about 4.4 per month). Busiest month: 11% of reviews. Languages: en 99%, de 1%.

Overall Score

57/100
3.40 ★ average rating · 100 reviews
57/100 from 100 reviews over 17 months, moderate confidence.

Tech & Electronics average: score 60.9, rating 4.22 stars, reply rate 28.9%, over 1,026 ranked companies · benchmark 24 Oct 2026

Score

56.5

Industry average 60.9

4.4 below average

Rating

3.40

Industry average 4.22

0.82 below average

Reply rate

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Industry average 28.9%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#639of 1026 ranked in Tech & Electronics
Top 62% · Mid Packdown 13 from last month
#1 (best)#1026 (worst)
#637Peer
#638Peer
#639This company
#640Peer
#641Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

60% of reviews positive, 40% negative

60%
positive
  • Positive60%
  • Neutral0%
  • Negative40%

Sentiment Balance

Covering June 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Communication
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Customer Support
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Response Speed
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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