Customereye

Luxecare UK

Healthcare & Medical • United Kingdomluxecare.co.uk

Review data last updated .

Based on public reviews and response behavior.

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196 reviews over 280 days (about 21 per month). Busiest month: 27% of reviews. Languages: en 100%, it 1%.

Overall Score

52/100
−22.1 vs. last month4.32 ★ average rating · 196 reviews
52/100 from 196 reviews over 9 months, moderate confidence.

Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026

Score

52.3

Industry average 66.2

13.9 below average

Rating

4.32

Industry average 4.37

0.05 below average

Reply rate

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Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#1873of 2252 ranked in Healthcare & Medical
Top 83% · Bottom Tierup 83 from last month
#1 (best)#2252 (worst)
#1871Peer
#1872Peer
#1873This company
#1874Peer
#1875Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering September 2026 — 15 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 47% of reviews in this period, with 53% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Product Quality
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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