Revitive

Healthcare & Medical • United Kingdomrevitive.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

−2.5 vs. last month4.48 ★ average rating · 624 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#541of 615

Top 88% · Bottom Tier

#1 (best)#615 (worst)

#539Peer

#540Peer

#541This company

#542Peer

#543Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 32% negative

64%

positive

Positive64%
Neutral3%
Negative32%

Sentiment Balance

Covering December 2024 — 35 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 29% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 608 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

17.0%

Customer Support

15.6%

Pricing

14.0%

Response Speed

13.1%

Product Quality

11.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Loyalty, making up 9.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH49/100

49/100

signal score

•Built from a negative-review share of 32.2% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

76.6%

4★

10.6%

3★

3.7%

2★

2.2%

1★

6.9%

Based on 624 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 92.1% in the three months before that.

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