Customereye

Boots Opticians

Healthcare & Medical • United Statesboots.com/opticians

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 52 days (about 351 per month). Busiest month: 55% of reviews — one month dominates this sample.

Overall Score

52/100
−1.4 vs. last month4.75 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#850of 1364
Top 62% · Mid Pack
#1 (best)#1364 (worst)
#848Peer
#849Peer
#850This company
#851Peer
#852Peer

131 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 16% negative

81%
positive
  • Positive81%
  • Neutral3%
  • Negative16%

Sentiment Balance

Covering December 2024 — 90 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 17% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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