Customereye

Elvie

Healthcare & Medical • United Kingdomwww.elvie.com

Review data last updated .

Based on public reviews and response behavior.

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431 reviews over 3,960 days (about 3.3 per month). Busiest month: 5% of reviews. Languages: en 87%, unknown 7%, nl 2%.

Overall Score

52/100
+14.3 vs. last month3.55 ★ average rating · 431 reviews
52/100 from 431 reviews over 56 months, high confidence.

Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026

Score

52.2

Industry average 66.2

14.0 below average

Rating

3.55

Industry average 4.37

0.82 below average

Reply rate

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Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#1881of 2252 ranked in Healthcare & Medical
Top 84% · Bottom Tierup 147 from last month
#1 (best)#2252 (worst)
#1879Peer
#1880Peer
#1881This company
#1882Peer
#1883Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

63% of reviews positive, 36% negative

63%
positive
  • Positive63%
  • Neutral1%
  • Negative36%

Sentiment Balance

Covering August 2026 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 14% of reviews in this period, with 86% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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Problem Resolution
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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