Customereye

Love Brewing

Food & Beverage • United Kingdomlovebrewing.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
4.61 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#372of 551
Top 68% · Mid Pack
#1 (best)#551 (worst)
#370Peer
#371Peer
#372This company
#373Peer
#374Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 20% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering April 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 553 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.2%
Response Speed
13.3%
Customer Support
13.2%
Product Quality
12.7%
Loyalty
12.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW9/100
9/100
signal score
  • Built from a negative-review share of 19.0% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
83.3%
4
7.5%
3
1.5%
2
2.3%
1
5.3%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 70.0% in the three months before that.

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