Customereye

Marketview Liquor

Food & Beverage • Rochester, NYwww.marketviewliquor.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

67/100
−1.2 vs. last month4.84 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#91of 551
Top 17% · Top Tier
#1 (best)#551 (worst)
#89Peer
#90Peer
#91This company
#92Peer
#93Peer

Overall Customer Sentiment

Category Leader

81% of reviews positive, 17% negative

81%
positive
  • Positive81%
  • Neutral3%
  • Negative17%

Sentiment Balance

Covering March 2015 — 18 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 11% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 578 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2015.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
26.3%
Response Speed
12.9%
Product Quality
12.5%
Loyalty
12.5%
Pricing
11.3%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW7/100
7/100
signal score
  • Built from a negative-review share of 17.3% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
89.2%
4
7.7%
3
1.7%
2
0.7%
1
0.8%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

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