Based on public reviews and response behavior.
629 reviews over 3,846 days (about 5 per month). Busiest month: 6% of reviews. Languages: en 98%, unknown 1%, cy 0%.
Sports & Fitness average: score 64.0, rating 4.34 stars, reply rate 32.7%, over 1,104 ranked companies · benchmark 2 Nov 2026
Score
35.3
Industry average 64.0
28.7 below average
Rating
2.98
Industry average 4.34
1.36 below average
Reply rate
—
Industry average 32.7%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
48% of reviews positive, 52% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 629 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,104 ranked companies in Sports & Fitness (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.142 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 35.3 sits in the bottom quarter of about 1,100 ranked Sports & Fitness companies (25th percentile: 55, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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