Customereye

Golds Gym

Sports & Fitnesswww.goldsgym.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,244 days (about 2.5 per month). Busiest month: 7% of reviews. Languages: en 93%, de 7%.

Overall Score

34/100
−46.4 vs. last month2.76 ★ average rating · 100 reviews
34/100 from 100 reviews over 19 months, moderate confidence.

Sports & Fitness average: score 63.4, rating 4.32 stars, reply rate 31.1%, over 1,492 ranked companies · benchmark 19 Oct 2026

Score

34.4

Industry average 63.4

29.0 below average

Rating

2.76

Industry average 4.32

1.56 below average

Reply rate

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Industry average 31.1%

not measured

Competitive Performance Rank

Among ranked Sports & Fitness companies

#1418of 1492 ranked in Sports & Fitness
Top 95% · Bottom Tierdown 139 from last month
#1 (best)#1492 (worst)
#1416Peer
#1417Peer
#1418This company
#1419Peer
#1420Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

49% of reviews positive, 51% negative

49%
positive
  • Positive49%
  • Neutral0%
  • Negative51%

Sentiment Balance

Covering November 2025 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 71% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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