Based on public reviews and response behavior.
100 reviews over 384 days (about 7.9 per month). Busiest month: 33% of reviews. Languages: en 75%, de 13%, fr 8%.
Sports & Fitness average: score 63.1, rating 4.32 stars, reply rate 31.1%, over 1,460 ranked companies · benchmark 10 Oct 2026
Score
34.2
Industry average 63.1
28.9 below average
Rating
2.89
Industry average 4.32
1.43 below average
Reply rate
—
Industry average 31.1%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
47% of reviews positive, 52% negative
Covering August 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 38% of reviews in this period, with 63% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,460 ranked companies in Sports & Fitness (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.232 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.116). Review the worst months in the trend data to identify specific operational or product issues.
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