Based on public reviews and response behavior.
Among fully-analyzed Sports & Fitness companies
36% of reviews positive, 62% negative
Covering August 2026 — 101 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 65% negative and 2% neutral.
Showing 1,486 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.
Sentiment has been declining over the period shown.
Share of theme mentions
Most feedback concerns Customer Support.
The most common complaint theme is Customer Support, making up 18.1% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 1,550 analyzed reviews. Sentiment is slipping: 25.5% of reviews in the last three months were positive, compared with 33.3% in the three months before that.
