Based on public reviews and response behavior.
1,550 reviews.
Sports & Fitness average: score 63.4, rating 4.32 stars, reply rate 31.1%, over 1,492 ranked companies · benchmark 19 Oct 2026
Score
29.4
Industry average 63.4
34.0 below average
Rating
2.26
Industry average 4.32
2.06 below average
Reply rate
—
Industry average 31.1%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
36% of reviews positive, 62% negative
Covering August 2026 — 101 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 65% negative and 2% neutral.
Share of theme mentions
Themes extracted from 1,550 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,492 ranked companies in Sports & Fitness (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.406 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 29.4 sits in the bottom quarter of about 1,500 ranked Sports & Fitness companies (25th percentile: 55, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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