Customereye

Strivesport

Sports & Fitnesswww.strivesport.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

29/100
1.04 ★ average rating · 53 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#172of 174
Top 99% · Bottom Tier
#1 (best)#174 (worst)
#170Peer
#171Peer
#172This company
#173Peer
#174Peer

Overall Customer Sentiment

Below Average

8% of reviews positive, 93% negative

8%
positive
  • Positive8%
  • Neutral0%
  • Negative93%

Sentiment Balance

Covering February 2019 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 45 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2019.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
24.7%
Product Quality
22.7%
Pricing
17.5%
Loyalty
17.5%
Problem Resolution
9.3%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 24.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH100/100
100/100
signal score
  • Built from a negative-review share of 92.5% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.0avg rating
5
0.0%
4
0.0%
3
0.0%
2
3.8%
1
96.2%

Based on 53 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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