Based on public reviews and response behavior.
1,125 days of reviews, with a sparse monthly review flow. Busiest month: 6% of reviews. Languages: en 89%, fr 11%.
Sports & Fitness average: score 64.1, rating 4.35 stars, reply rate 32.8%, over 1,085 ranked companies · benchmark 5 Nov 2026
Score
32.1
Industry average 64.1
32.0 below average
Rating
2.48
Industry average 4.35
1.87 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
45% of reviews positive, 55% negative
Covering October 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,085 ranked companies in Sports & Fitness (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.331 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.755). Review the worst months in the trend data to identify specific operational or product issues.
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