Based on public reviews and response behavior.
202 reviews over 1,212 days (about 5.1 per month). Busiest month: 15% of reviews. Languages: en 98%, unknown 2%, af 1%.
Sports & Fitness average: score 64.0, rating 4.34 stars, reply rate 32.7%, over 1,104 ranked companies · benchmark 2 Nov 2026
Score
35.5
Industry average 64.0
28.5 below average
Rating
2.07
Industry average 4.34
2.27 below average
Reply rate
—
Industry average 32.7%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
31% of reviews positive, 68% negative
Covering August 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes from the 202 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,104 ranked companies in Sports & Fitness (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.245 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 35.5 sits in the bottom quarter of about 1,100 ranked Sports & Fitness companies (25th percentile: 55, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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