Getfittrack

Sports & Fitness • Canadagetfittrack.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

23/100

−26.4 vs. last month1.35 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#174of 174

Top 100% · Bottom Tier

#1 (best)#174 (worst)

#170Peer

#171Peer

#172Peer

#173Peer

#174This company

Overall Customer Sentiment

Below Average

20% of reviews positive, 78% negative

20%

positive

Positive20%
Neutral2%
Negative78%

Sentiment Balance

Covering February 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 588 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

27.6%

Communication

15.2%

Customer Support

13.1%

Loyalty

11.6%

Pricing

10.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 27.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH89/100

89/100

signal score

•Built from a negative-review share of 79.0% across this company's analyzed reviews.
•16 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.4avg rating

5★

4.2%

4★

1.2%

3★

4.5%

2★

6.0%

1★

84.2%

Based on 600 analyzed reviews. Sentiment is improving: 11.8% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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