Customereye

Lifeconnect24

Healthcare & Medical • United Kingdomlifeconnect24.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

64/100
+11.9 vs. last month4.51 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#138of 615
Top 22% · Top Tier
#1 (best)#615 (worst)
#136Peer
#137Peer
#138This company
#139Peer
#140Peer

Overall Customer Sentiment

Category Leader

73% of reviews positive, 26% negative

73%
positive
  • Positive73%
  • Neutral1%
  • Negative26%

Sentiment Balance

Covering December 2024 — 14 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 586 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
26.1%
Loyalty
14.0%
Communication
13.0%
Response Speed
11.0%
Product Quality
8.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100
38/100
signal score
  • Built from a negative-review share of 27.7% across this company's analyzed reviews.
  • 5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
81.3%
4
6.5%
3
2.5%
2
1.3%
1
8.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.0% of reviews in the last three months were positive, compared with 94.4% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis