Customereye

Vets for Pets

Healthcare & Medical • United Kingdomvets4pets.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 133 days (about 46 per month). Busiest month: 25% of reviews. Languages: en 100%, de 1%.

Overall Score

37/100
Short observation window (133 days)
+9.9 vs. last month2.75 ★ average rating · 200 reviews
37/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026

Score

37.4

Industry average 66.2

28.8 below average

Rating

2.75

Industry average 4.37

1.62 below average

Reply rate

—

Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#2170of 2252 ranked in Healthcare & Medical
Top 96% · Bottom Tierup 270 from last month
#1 (best)#2252 (worst)
#2168Peer
#2169Peer
#2170This company
#2171Peer
#2172Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

55% of reviews positive, 46% negative

55%
positive
  • Positive55%
  • Neutral0%
  • Negative46%

Sentiment Balance

Covering September 2026 — 19 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 42% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Pricing
Hidden
Onboarding
Hidden
Value For Money
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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