Based on public reviews and response behavior.
200 reviews over 115 days (about 53 per month). Busiest month: 71% of reviews — one month dominates this sample. Languages: en 100%.
Apparel & Fashion average: score 61.9, rating 4.06 stars, reply rate 36.3%, over 2,808 ranked companies · benchmark 2 Nov 2026
Score
54.5
Industry average 61.9
7.4 below average
Rating
2.87
Industry average 4.06
1.19 below average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
48% of reviews positive, 50% negative
Covering October 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,808 ranked companies in Apparel & Fashion (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.531 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 21% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99
