Customereye

HeritageOfScotland.com

Apparel & Fashionwww.heritageofscotland.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 383 days (about 8 per month). Busiest month: 39% of reviews. Languages: en 100%.

Overall Score

53/100
4.40 ★ average rating · 100 reviews
53/100 from 100 reviews over 8 months, moderate confidence.

Apparel & Fashion average: score 63.1, rating 4.25 stars, reply rate 39.0%, over 1,888 ranked companies · benchmark 10 Oct 2026

Score

52.5

Industry average 63.1

10.6 below average

Rating

4.40

Industry average 4.25

0.15 above average

Reply rate

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Industry average 39.0%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#1478of 1888 ranked in Apparel & Fashion
Top 78% · Bottom Tierdown 36 from last month
#1 (best)#1888 (worst)
#1476Peer
#1477Peer
#1478This company
#1479Peer
#1480Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

83% of reviews positive, 17% negative

83%
positive
  • Positive83%
  • Neutral0%
  • Negative17%

Sentiment Balance

Covering February 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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