Customereye

TeePublic

Apparel & Fashion • United Stateswww.teepublic.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
4.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#228of 330
Top 69% · Mid Pack
#1 (best)#330 (worst)
#226Peer
#227Peer
#228This company
#229Peer
#230Peer

Overall Customer Sentiment

Mid Pack

73% of reviews positive, 25% negative

73%
positive
  • Positive73%
  • Neutral2%
  • Negative25%

Sentiment Balance

Covering October 2024 — 600 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 25% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
27.8%
Delivery Shipping
23.3%
Response Speed
16.5%
Loyalty
7.7%
Pricing
6.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100
34/100
signal score
  • Built from a negative-review share of 30.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
81.5%
4
5.7%
3
3.8%
2
2.8%
1
6.2%

Based on 600 analyzed reviews.

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