Customereye

Lead Academy

Professional Certification & Skills • United Kingdomlead-academy.org

Review data last updated .

Based on public reviews and response behavior.

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227 reviews over 1,043 days (about 6.6 per month). Busiest month: 19% of reviews. Languages: en 93%, unknown 7%, bn 0%.

Overall Score

71/100
+0.7 vs. last month4.62 ★ average rating · 227 reviews
71/100 from 227 reviews over 7 months, moderate confidence.

Professional Certification & Skills average: score 70.7, rating 4.57 stars, reply rate 41.7%, over 1,318 ranked companies · benchmark 22 Oct 2026

Score

71.1

Industry average 70.7

0.4 above average

Rating

4.62

Industry average 4.57

0.05 above average

Reply rate

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Industry average 41.7%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#702of 1318 ranked in Professional Certification & Skills
Top 53% · Mid Packup 63 from last month
#1 (best)#1318 (worst)
#700Peer
#701Peer
#702This company
#703Peer
#704Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering September 2026 — 12 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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