Customereye

Yabla

Professional Certification & Skills • United Statesyabla.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

68/100
−27.0 vs. last month4.39 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#47of 281
Top 17% · Top Tier
#1 (best)#281 (worst)
#45Peer
#46Peer
#47This company
#48Peer
#49Peer

Overall Customer Sentiment

Category Leader

81% of reviews positive, 15% negative

81%
positive
  • Positive81%
  • Neutral4%
  • Negative15%

Sentiment Balance

Covering June 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
23.3%
Customer Support
20.2%
Loyalty
16.4%
Onboarding
9.0%
Response Speed
8.6%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100
33/100
signal score
  • Built from a negative-review share of 18.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
58.8%
4
26.5%
3
10.8%
2
2.7%
1
1.2%

Based on 600 analyzed reviews. Sentiment is slipping: 83.3% of reviews in the last three months were positive, compared with 95.2% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis