Based on public reviews and response behavior.
100 reviews over 3,795 days (about 0.8 per month). Busiest month: 12% of reviews. Languages: en 100%.
Home & Living average: score 66.8, rating 4.46 stars, reply rate 46.2%, over 4,741 ranked companies · benchmark 12 Oct 2026
Score
49.3
Industry average 66.8
17.5 below average
Rating
4.26
Industry average 4.46
0.20 below average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 24% negative
Covering October 2022 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 33% negative and 33% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,741 ranked companies in Home & Living (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.109 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 49.3 sits in the bottom quarter of about 4,700 ranked Home & Living companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99