Based on public reviews and response behavior.
200 reviews over 53 days (about 115 per month). Busiest month: 64% of reviews — one month dominates this sample. Languages: en 100%.
Home & Living average: score 66.8, rating 4.46 stars, reply rate 46.2%, over 4,741 ranked companies · benchmark 12 Oct 2026
Score
50.4
Industry average 66.8
16.4 below average
Rating
3.59
Industry average 4.46
0.87 below average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 33% negative
Covering September 2026 — 51 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 27% negative and 2% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,741 ranked companies in Home & Living (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 50.4 sits in the bottom quarter of about 4,700 ranked Home & Living companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 31% of reviews against an industry average of 46%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99