Customereye

Gwernyfed Wood

Home & Livinggwernyfedwood.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 350 days (about 8.7 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

52/100
+23.3 vs. last month4.68 ★ average rating · 100 reviews
52/100 from 100 reviews over 12 months, moderate confidence.

Home & Living average: score 66.8, rating 4.46 stars, reply rate 46.3%, over 4,701 ranked companies · benchmark 12 Oct 2026

Score

52.1

Industry average 66.8

14.7 below average

Rating

4.68

Industry average 4.46

0.22 above average

Reply rate

—

Industry average 46.3%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#4045of 4701 ranked in Home & Living
Top 86% · Bottom Tierup 1127 from last month
#1 (best)#4701 (worst)
#4043Peer
#4044Peer
#4045This company
#4046Peer
#4047Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

77% of reviews positive, 22% negative

77%
positive
  • Positive77%
  • Neutral1%
  • Negative22%

Sentiment Balance

Covering September 2026 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Response Speed
Hidden
Problem Resolution
Hidden
Communication
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Home & Living