Based on public reviews and response behavior.
100 reviews over 435 days (about 7 per month). Busiest month: 31% of reviews. Languages: en 83%, de 7%, fr 7%.
Apparel & Fashion average: score 63.2, rating 4.26 stars, reply rate 39.1%, over 1,859 ranked companies · benchmark 9 Oct 2026
Score
53.2
Industry average 63.2
10.0 below average
Rating
3.85
Industry average 4.26
0.41 below average
Reply rate
—
Industry average 39.1%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 28% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,859 ranked companies in Apparel & Fashion (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.381 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 53.2 sits in the bottom quarter of about 1,900 ranked Apparel & Fashion companies (25th percentile: 54, median: 63). The weakest topic and the reply rate are the two levers that move this score fastest.
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