Based on public reviews and response behavior.
199 reviews over 46 days (about 132 per month). Busiest month: 63% of reviews — one month dominates this sample. Languages: en 97%, it 2%, nl 2%.
General Retail & Marketplaces average: score 61.8, rating 4.18 stars, reply rate 35.2%, over 2,520 ranked companies · benchmark 9 Oct 2026
Score
76.6
Industry average 61.8
14.8 above average
Rating
4.72
Industry average 4.18
0.54 above average
Reply rate
—
Industry average 35.2%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 7% negative
Covering September 2026 — 126 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 6% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 199 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,520 ranked companies in General Retail & Marketplaces (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 76.6 places the company in the top quarter of about 2,500 ranked General Retail & Marketplaces companies (75th percentile: 73). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 90% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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