Customereye

Christopher Ward

General Retail & Marketplaceschristopherward.com

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 31 days (about 195 per month). Busiest month: 56% of reviews — one month dominates this sample. Languages: en 98%, es 2%, de 1%.

Overall Score

77/100
Short observation window (31 days)
4.64 ★ average rating · 199 reviews
77/100 from 199 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 56% of the reviews.

General Retail & Marketplaces average: score 59.3, rating 4.10 stars, reply rate 33.3%, over 1,584 ranked companies · benchmark 18 Sept 2026

Score77.3vs 59.318.0Rating4.64vs 4.100.54Reply ratevs 33.3%

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#168of 1584 ranked in General Retail & Marketplaces
Top 11% · Top Tier
#1 (best)#1584 (worst)
#166Peer
#167Peer
#168This company
#169Peer
#170Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering September 2026 — 112 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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