Customereye

Worthy

General Retail & Marketplaces • United Statesworthy.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

53/100
−6.5 vs. last month4.42 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#163of 359
Top 45% · Upper Half
#1 (best)#359 (worst)
#161Peer
#162Peer
#163This company
#164Peer
#165Peer

Overall Customer Sentiment

Above Average

83% of reviews positive, 15% negative

83%
positive
  • Positive83%
  • Neutral3%
  • Negative15%

Sentiment Balance

Covering December 2024 — 12 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
19.9%
Pricing
17.5%
Loyalty
12.2%
Customer Support
12.0%
Product Quality
11.2%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100
28/100
signal score
  • •Built from a negative-review share of 9.3% across this company's analyzed reviews.
  • •2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5★
74.2%
4★
13.2%
3★
2.0%
2★
1.3%
1★
9.3%

Based on 600 analyzed reviews. Sentiment is slipping: 84.7% of reviews in the last three months were positive, compared with 90.7% in the three months before that.

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