Based on public reviews and response behavior.
100 reviews over 532 days (about 5.7 per month). Busiest month: 10% of reviews. Languages: en 100%.
Pet Products & Supplies average: score 64.3, rating 4.31 stars, reply rate 36.8%, over 1,100 ranked companies · benchmark 23 Oct 2026
Score
53.6
Industry average 64.3
10.7 below average
Rating
4.76
Industry average 4.31
0.45 above average
Reply rate
—
Industry average 36.8%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 18% negative
Covering December 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,100 ranked companies in Pet Products & Supplies (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 53.6 sits in the bottom quarter of about 1,100 ranked Pet Products & Supplies companies (25th percentile: 55, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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