Based on public reviews and response behavior.
1,000 reviews over 244 days (about 125 per month). Busiest month: 16% of reviews. Languages: en 89%, unknown 9%, fr 1%.
Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.2%, over 833 ranked companies · benchmark 30 Oct 2026
Score
53.2
Industry average 65.0
11.8 below average
Rating
4.82
Industry average 4.38
0.44 above average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 19% negative
Covering July 2026 — 78 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 23% negative and 0% neutral.
Share of theme mentions
Themes from the 1,000 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 833 ranked companies in Pet Products & Supplies (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 53.2 sits in the bottom quarter of about 850 ranked Pet Products & Supplies companies (25th percentile: 56, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 3% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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