Based on public reviews and response behavior.
600 reviews over 1,842 days (about 9.9 per month). Busiest month: 7% of reviews.
Sports & Fitness average: score 63.1, rating 4.32 stars, reply rate 31.1%, over 1,494 ranked companies · benchmark 17 Oct 2026
Score
53.9
Industry average 63.1
9.3 below average
Rating
4.82
Industry average 4.32
0.50 above average
Reply rate
—
Industry average 31.1%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 14% negative
Covering October 2024 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,494 ranked companies in Sports & Fitness (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.216). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 53.9 sits in the bottom quarter of about 1,500 ranked Sports & Fitness companies (25th percentile: 54, median: 63). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99