Customereye

DMOOSE

Sports & Fitness • United Statesdmoose.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

56/100
+3.6 vs. last month4.90 ★ average rating · 602 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#77of 174
Top 44% · Upper Half
#1 (best)#174 (worst)
#75Peer
#76Peer
#77This company
#78Peer
#79Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering September 2024 — 36 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 97% of reviews in this period, with 3% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
22.2%
Customer Support
16.0%
Delivery Shipping
15.9%
Response Speed
12.1%
Loyalty
11.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100
13/100
signal score
  • •Built from a negative-review share of 10.5% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5★
93.2%
4★
5.3%
3★
0.5%
2★
0.5%
1★
0.5%

Based on 602 analyzed reviews. Sentiment is holding steady: 99.2% of reviews in the last three months were positive, compared with 98.4% in the three months before that.

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