Customereye

Tonal

Sports & Fitness • United Statestonal.com

Review data last updated .

Based on public reviews and response behavior.

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896 reviews over 2,704 days (about 10 per month). Busiest month: 13% of reviews. Languages: en 96%, unknown 5%.

Overall Score

54/100
+14.8 vs. last month4.17 ★ average rating · 896 reviews
54/100 from 896 reviews over 72 months, high confidence.

Sports & Fitness average: score 64.0, rating 4.34 stars, reply rate 32.7%, over 1,104 ranked companies · benchmark 2 Nov 2026

Score

54.0

Industry average 64.0

10.0 below average

Rating

4.17

Industry average 4.34

0.17 below average

Reply rate

—

Industry average 32.7%

not measured

Competitive Performance Rank

Among ranked Sports & Fitness companies

#867of 1104 ranked in Sports & Fitness
Top 79% · Bottom Tierup 175 from last month
#1 (best)#1104 (worst)
#865Peer
#866Peer
#867This company
#868Peer
#869Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 21% negative

78%
positive
  • Positive78%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Loyalty
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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