Based on public reviews and response behavior.
100 reviews over 1,967 days (about 1.6 per month). Busiest month: 5% of reviews. Languages: en 99%, de 1%.
Appliances & Home Electronics average: score 58.6, rating 3.94 stars, reply rate 34.5%, over 956 ranked companies · benchmark 2 Nov 2026
Score
42.1
Industry average 58.6
16.5 below average
Rating
3.73
Industry average 3.94
0.21 below average
Reply rate
—
Industry average 34.5%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 43% negative
Covering August 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 956 ranked companies in Appliances & Home Electronics (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.154 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 42.1 sits in the bottom quarter of about 950 ranked Appliances & Home Electronics companies (25th percentile: 48, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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