Shark Cordless UK

Appliances & Home Electronics • United Kingdomsharkcordless.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

46/100

−16.7 vs. last month3.73 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#141of 189

Top 75% · Mid Pack

#1 (best)#189 (worst)

#139Peer

#140Peer

#141This company

#142Peer

#143Peer

Overall Customer Sentiment

Mid Pack

68% of reviews positive, 31% negative

68%

positive

Positive68%
Neutral1%
Negative31%

Sentiment Balance

Covering January 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

16.4%

Delivery Shipping

14.6%

Loyalty

12.9%

Pricing

11.7%

Onboarding

10.7%

Most feedback concerns Product Quality.

The most common complaint theme is Delivery Shipping, making up 14.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100

40/100

signal score

•Built from a negative-review share of 30.3% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating

5★

56.8%

4★

10.2%

3★

5.3%

2★

4.3%

1★

23.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 20.0% of reviews in the last three months were positive, compared with 20.0% in the three months before that.

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