Based on public reviews and response behavior.
123 reviews over 345 days (about 11 per month). Busiest month: 15% of reviews. Languages: en 99%, nl 1%.
General Retail & Marketplaces average: score 61.3, rating 4.17 stars, reply rate 35.6%, over 2,189 ranked companies · benchmark 2 Oct 2026
Score
11.9
Industry average 61.3
49.4 below average
Rating
1.02
Industry average 4.17
3.15 below average
Reply rate
—
Industry average 35.6%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
8% of reviews positive, 91% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 123 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,189 ranked companies in General Retail & Marketplaces (benchmark 2 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.654 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 11.9 sits in the bottom quarter of about 2,200 ranked General Retail & Marketplaces companies (25th percentile: 52, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
