Customereye

Luxury Watch Repairs

General Retail & Marketplaces • United Kingdomluxurywatchrepairs.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 143 days (about 43 per month). Busiest month: 24% of reviews. Languages: en 100%.

Overall Score

36/100
Short observation window (143 days)
+30.6 vs. last month2.33 ★ average rating · 200 reviews
36/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

General Retail & Marketplaces average: score 64.1, rating 4.24 stars, reply rate 36.3%, over 2,531 ranked companies · benchmark 3 Nov 2026

Score

35.7

Industry average 64.1

28.4 below average

Rating

2.33

Industry average 4.24

1.91 below average

Reply rate

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Industry average 36.3%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#2428of 2531 ranked in General Retail & Marketplaces
Top 96% · Bottom Tierup 501 from last month
#1 (best)#2531 (worst)
#2426Peer
#2427Peer
#2428This company
#2429Peer
#2430Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

49% of reviews positive, 50% negative

49%
positive
  • Positive49%
  • Neutral1%
  • Negative50%

Sentiment Balance

Covering September 2026 — 35 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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