Customereye

Invigor Medical

Healthcare & Medical • United Statesinvigormedical.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
−23.2 vs. last month4.49 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#404of 615
Top 66% · Mid Pack
#1 (best)#615 (worst)
#402Peer
#403Peer
#404This company
#405Peer
#406Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 19% negative

78%
positive
  • Positive78%
  • Neutral3%
  • Negative19%

Sentiment Balance

Covering September 2024 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
26.1%
Response Speed
14.8%
Product Quality
13.7%
Delivery Shipping
11.6%
Onboarding
7.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100
30/100
signal score
  • Built from a negative-review share of 28.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
83.3%
4
4.0%
3
1.3%
2
1.0%
1
10.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 90.2% of reviews in the last three months were positive, compared with 86.0% in the three months before that.

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