Based on public reviews and response behavior.
100 reviews over 584 days (about 5.2 per month). Busiest month: 17% of reviews. Languages: en 99%, unknown 1%.
Healthcare & Medical average: score 66.5, rating 4.38 stars, reply rate 44.7%, over 2,989 ranked companies · benchmark 25 Oct 2026
Score
83.6
Industry average 66.5
17.0 above average
Rating
4.40
Industry average 4.38
0.02 above average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 15% negative
Covering December 2025 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,989 ranked companies in Healthcare & Medical (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 83.6 places the company in the top quarter of about 3,000 ranked Healthcare & Medical companies (75th percentile: 77). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 67% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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