Customereye

Fella Health

Healthcare & Medical • United Statesfellahealth.com

Review data last updated .

Based on public reviews and response behavior.

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1,000 reviews over 525 days (about 58 per month). Busiest month: 15% of reviews. Languages: en 95%, unknown 4%, ro 0%.

Overall Score

84/100
−30.0 vs. last month4.53 ★ average rating · 1,000 reviews
84/100 from 1,000 reviews over 18 months, high confidence.

Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026

Score

83.7

Industry average 66.2

17.5 above average

Rating

4.53

Industry average 4.37

0.16 above average

Reply rate

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Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#266of 2252 ranked in Healthcare & Medical
Top 12% · Top Tierdown 520 from last month
#1 (best)#2252 (worst)
#264Peer
#265Peer
#266This company
#267Peer
#268Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral0%
  • Negative24%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Delivery Shipping
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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