Based on public reviews and response behavior.
164 reviews over 352 days (about 14 per month). Busiest month: 85% of reviews — one month dominates this sample. Languages: en 100%.
Healthcare & Medical average: score 64.2, rating 4.34 stars, reply rate 44.5%, over 3,018 ranked companies · benchmark 7 Oct 2026
Score
83.7
Industry average 64.2
19.5 above average
Rating
4.08
Industry average 4.34
0.26 below average
Reply rate
—
Industry average 44.5%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 24% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 164 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,018 ranked companies in Healthcare & Medical (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.202 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 83.7 places the company in the top quarter of about 3,000 ranked Healthcare & Medical companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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